Both Apple Stores and authorized service providers will no longer accept repairs of iPhones that are reported as missing via the GSMA device registry. This information is sourced from an internal memo obtained by the MacRumors website.
Apple now requires technicians to refuse user repairs if these technicians are notified of the missing status on the MobileGenius or GSX system used to service the customer.
Reporting us from The Verge, the GSMA device registry is a database of device serial numbers with information about the status of each device.
For example, if someone reports their cell phone stolen to law enforcement, then the authorities can flag the device via GSMA which can help the repair provider identify the missing device.
Apple's new policy is designed to prevent its repair providers from repairing phones that might fall into the wrong hands. It builds on a rule that prohibits technicians from removing the Activation Lock unless the customer can provide proof that they purchased it.
Apple will also refuse to make repairs if a user places their device in Lost Mode via the Find My app which locks the device and displays contact information on the lock screen.
But unfortunately Apple still has not responded publicly to confirm this report.