A number of AMD Radeon RX 7900 XTX MBA (Made By AMD) users complained that their graphics card was overheating. AMD, which had refused to acknowledge the problem, finally revealed the culprit.
The reference graphics card from AMD, from a number of reports, is said to reach a temperature of 110 Celsius when used. Then when the user reported to AMD and requested return merchandise authorization (RMA), the request was rejected because it was considered a normal temperature.
Finally overclocker legend Roman "der8auer" Hartung stepped in to investigate the case. According to him, the overheating was caused by a problem with the vapor chamber cooling component.
In further investigation with Igor Wallossek, the problem was a lack of fluid in the chamber, which was later confirmed by AMD, we were quoted as saying from Techspot, Monday (9/1/2023).
In an interview with PCWorld at CES 2023, SVP and GM of AMD Radeon Scott Herkelman spoke about the overheating problem. According to him, this problem only occurs in the RX 7900 XTX produced by AMD, not GPUs made by AMD partners that use a different cooling system.
Herkelman also ensures that this overheat does not affect GPU security. However, it is the performance of AMD's flagship GPU that is affected.
"This all happened to a small part of the vapor chamber, because there was not enough liquid in it and only a small part had that problem," he explained.
Herkelman did not explain further how many GPUs were having problems. However, according to an email from the system integrator to Wallossek, it is suspected that there are 4 to 6 production batches affected, which means that there are thousands of units that will experience overheating problems.
However, affected GPU owners can contact AMD to request a replacement unit, and AMD also ensures they have sufficient stock for users who want to do RMA.