In the all-digital era, the national automotive industry is showing positive growth which is quite promising for business people. One of the business players in the two-wheeled automotive industry, Planet Tires, has successfully weathered the challenges during the pandemic and recorded rapid business growth.
Starting from selling tires at a modest bazaar in 2011, Planet Tires continues to develop its business lines. Planet Ban now serves various types of motorbike needs, from oil products, motorbike service, to selling various motorbike parts.
With affordable prices and quality services offered, Planet Ban partners with Gojek and now continues to be a favorite repair shop for two-wheeled drivers. Now, Planet Ban has managed to have more than 1,000 outlets in various regions in Indonesia.
Head of Planet Ban's Marketing Division Budi Rochmanudin said Planet Ban is committed to continuing to develop innovative products for consumers.
"Quality and customer satisfaction are the most important for us. Planet Ban is now also a mainstay for motorists who need fast and quality service at an affordable price," said Budi.
-ADVERTISEMENT-
Apart from service innovation, Planet Ban is also keen to see opportunities in the increasing trend of cashless payments. Together with GoPay, Planet Ban provides education to customers to use non-cash transactions through the use of QRIS and digital wallets, including GoPay, as payment methods. Until last October 2022, GoPay transactions at Planet Ban outlets continued to grow by more than 100 times.
"By utilizing digital payments from GoPay, it will be easier and more convenient for Planet Ban customers to make payments." said Budi.
In addition to maintaining excellent engine condition and performance, motorcycle service at Planet Ban is also aimed at maintaining exhaust emissions. Based on research conducted by Planet Ban's internal team on a number of customers including online motorcycle taxi drivers, motorbike service and oil changes, Planet Ban is able to reduce vehicle emissions by more than 70% reducing exhaust emissions.