Microsoft Dynamics 365 Copilot was launched early this morning and once OpenAI artificial intelligence technology became the draw pillar that supports it. Dynamics 365 Copilot is software that helps businesses manage interactions with customers who send messages about issues with their services.
Through this feature human workers can reduce the time spent reading and replying to emails that can be done by artificial intelligence. According to Microsoft through Dynamics 365 Copilot, this task can be reduced to 65%. In addition, it can also produce a summary of meetings held in Teams before emails are sent to meeting participants automatically.
In addition, it can also perform the task of chatting with customers through the chat application. Microsoft added that Dynamics 365 Copilot can also provide marketing idea recommendations and advertising target demographic information for salespeople looking for customers. With this offer, OpenAI artificial intelligence is being given to Microsoft's business customers to replace the trivial tasks that are done by humans.