Last Monday we reported on artificial intelligence (AI) Claude by Anthropic that can read a novel in just 60 seconds. It can then produce a summary and answer questions about the book like a chatbot. Zoom today announced they will be integrating Claude into their products starting with Zoom Contact Center.
It was later expanded to Team Chat, Meetings, Phone, Whiteboard, and Zoom IQ. Through the integration of Claude, Zoom hopes to offer reliable and useful AI services for their customers.
Claude's ability to read a document with 65,000 words in just one minute before producing a summary certainly helps organizations speed up their processes. Also announced today was that Zoom made an investment into Anthropic but the value was not disclosed.
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