TM is known as one of the telecommunication companies in Malaysia that offers various solutions for your digital solutions. These include broadband packages, mobile plans, services that meet lifestyle needs and digital innovation for consumers. There is also a section responsible for empowering businesses of various sizes and fields. In an effort to improve the user experience digitally, TM at the same time continues to grow physically through the launch of their physical stores.
Recently, TM has launched the official opening of their Unifi Telecommunication Center in KLCC. However, what differentiates their new concept store from other concept stores? For your information, this concept store was opened and launched with the aim of providing digital solutions to consumers through 3 types of service offerings.
1. You Can Try Yourself Various Technologies And Latest Devices On The Market
This Unifi Telecommunication Center allows people to try and experience for themselves the fun of using the latest technology powered by Unifi. At the same time, customers can also try out the device and learn about the latest technology available in the market. This at the same time helps people to make smarter decisions before making a purchase.
For example, you want to try the latest smartphone launched in Malaysia and want to try the performance of the Unifi network, you can try it at their concept store in KLCC. Not only that, here there is a space for you to try and feel an immersive gaming experience, a viewing space for Unifi TV, try for yourself the interactive elements of Out Of Home that use VR and AR technology, touch screens and various other similar technologies.
2. Providing Digital Solutions to Users
Apart from that, the Unifi Telecommunications Center in KLCC also provides facilities for the public to connect with Unifi regarding their digital solutions. At the same time you can get a service that can meet your needs and wants, just like their other concept stores. The facilities provided are as follows:
Option to schedule an appointment
Make payments and purchases directly without the need for an appointment
Self-check-in and a queue management system that will notify customers even when you are outside the store
Tiered services include kiosks, general counter assistance and private room reservations for consultations
A collection of products and solutions that are also offered on the Unifi portal online
Integration of TM's membership and rewards system to ensure a smoother customer journey from online to in-store
Digital follow-up inquiries for future assistance
3. Help Empower Communities And Businesses With Latest Technology
But you must be wondering how Unifi helps businesses through this Unifi Telecommunication Center? This is where Unifi Business takes place and plays its role for people who have businesses. Unifi Business provides a dedicated learning space for PMKS in obtaining business guidance such as optimizing digital marketing in business. This in turn opens up the potential for the community and the business itself to grow better either personally or professionally. This is because here you can interact directly with experts to get advice on business and so on.
Conclusion
So through what is offered at the Unifi Telecommunications Center in KLCC, we can conclude that Unifi seems to be committed to improving the quality of their services to the public. Currently, they offer innovative internet connections such as fiber internet networks, extensive 4G and 5G network coverage to users.
So with the existence of this Unifi Telecommunications Center, they aim to further improve their service quality so that their services can be customized and the user experience will be better. This target is to give us as users the opportunity to experience the fun of using the internet and get various digital solutions from Unifi.
According to Unifi, they aim to increase the number of concept stores like this in the future. So, stay tuned for more information about the next Unifi concept store that will be introduced in your area later. For now, if you are interested in participating in the experience while at this concept store, you can go directly to the Unifi concept store located on level 3, KLCC.