This year, we can see that artificial intelligence (AI) technology has developed very rapidly, with it being highlighted by giant technology companies such as Google who introduced it through Gemini. The use of generative AI is expected to have a significant impact on small and medium businesses, large companies and even freelancers.
Since last year, we have seen many workers using generative AI services through Gemini for Google Workspace since its introduction. For example, it is used to allow writers to improve the quality of writing with the built-in editor, for digital designers to get new inspiration and also to allow those who are new to electronic spreadsheets (spreadsheets) to become more professional quickly.
There are many more use cases where generative AI can be leveraged, but what is important is that this new technology allows owners and employees of small and medium businesses to perform their tasks faster and more efficiently, and gives them more time for more important things such as build a business strategy. I believe that the use of AI will have a positive impact through three different ways:
Multimodal AI Will Improve Small And Medium Business Processes
This year, multimodal AI technology is expected to be shown and used more widely. This is an artificial intelligence technology that can understand the information and context behind text, images, audio, video and more without you having to use a different artificial intelligence service.
With one AI service, you can perform many different types of tasks. Digital sheet calculations can be included in email replies with the context of previous conversations. The data can also be included in graphics and illustrations to facilitate understanding of the information.
This kind of service is seen to benefit all types of businesses of various sizes, but for small and medium businesses, especially where the owner will be burdened with several different jobs.
With AI, a motorcycle workshop owner for example can receive a picture of a motorcycle damage issue, and he can use AI to identify the damage, and then give advice to the customer on what to do to repair it.
AI services like this are like having an assistant who can provide you with quick and accurate information at your fingertips. It also allows company owners and employees to hone the quality of communication so that the interaction between employees and customers is in line with the company's communication pattern.
Small and Medium Enterprises Will Hone Their Prom Usage
Among the things that are often emphasized when using AI services is the use of prom. The expertise of using prom in manipulating AI services is the difference between getting normal work results and also work results that are specific to your needs and wants.
In 2024, businesses of all sizes, from small-medium businesses to global corporations will all be honing their own use of promos to develop content such as newsletters, email marketing campaigns and even refined customer service replies.
For small and medium businesses in particular, the skills in using prom AI will allow them to compose more personalized emails or newsletters, or give suggestions on how you should respond to customers or business partners.
If you have just tried, or are interested in trying Gemini for Workspace, here are some tips for prom writing that can be used to get the best work results:
Use plain language
Give a bright and clear prom
Use context
Use specific keywords
Break complex tasks into several proms
Collaboration With Generative AI Will Become The Norm In The Workplace
One of the most exciting things about generative AI today is that it combines ordinary conversation with powerful computing technology to allow users to use ordinary conversation to get organic answers.
It is also expected that the computing power of AI will get better year by year, and users will not only get accurate answers, but will also get them at a faster rate in the future.
2024 is the year where we will see more widespread use of generative AI, where more people get used to using these services. This wider use of AI will allow employees and company owners to introduce themselves to more efficient ways of working and new work processes previously unknown.
AI will also be smarter and more mature in reading the context needed to make a business more efficient. In the future, this service can provide input to businesses on ways to develop new marketing strategies that are most profitable, or suggest the type of graphics that should be used in advertising and so on.
The more AI services are used, the more data and inputs they will receive that can be used in machine learning to further refine the system's capabilities. Combined with cloud services, the computing power of AI will not only be greater, but it will reduce dependence on the latest and most powerful computer system requirements.
Cloud AI services will also come up with the latest information and updates, so you don't have to worry about the data you receive being out of date or out of date. In line with the ability of employees to work anywhere now, cloud AI services also allow users to get information and digital assistance at their fingertips anywhere, as long as there is an internet connection.
As great as AI services are now, or in the future, the most important dialogue that needs to happen is between you, your colleagues, the company and even your customers. 2024 is the year when people can take advantage of AI services in their business, and how you use them depends on your own creativity.