The Second Trust Circle Forum Discusses the Importance of Building Trust in the Digital Era




The Trust Circle Forum is a quarterly event that discusses the importance of digital security among the government and also various companies that use information technology as one of the main branches of their business.



The second forum of this event is a collaboration between CelcomDigi and the Malaysian Communications and Multimedia Commission which discussed the importance of building trust in this digital era. Artificial intelligence was also a focus throughout the forum, particularly with how the technology has evolved and is widely used for leisure as well as productivity purposes.


Attended by representatives from more than 40 companies and agencies across various industries, the Trust Circle Forum this time discussed the best ways to ensure company, user and citizen data are safe, as well as ways to build user trust through the use of intelligence technology prudent manufacture.



Data security experts and users from CelcomDigi, Microsoft Malaysia, SKMM, KPJ Healthcare, IIS Partners, Cisco, MIMOS and the International Islamic University of Malaysia also gave their opinions on the importance of educating about the importance of cyber security still needs to be emphasized despite the use of technology artificial intelligence provides many benefits in terms of making work easier.


Emphasis is also given to companies and government bodies to guide employees and citizens about the use of intelligence services so that they understand that their use should be done carefully to reduce risks such as the use of inaccurate data, as well as the leakage of company confidential information. or personal to the companies that provide these artificial intelligence services, especially services that require an internet connection for you to send prom texts and so on to the artificial intelligence server machine.


"Efforts to deal with the issue of trust in the age of AI are now more important, due to the collection of data

widespread by AI from various public sources. Although AI has useful capabilities

in creating various innovations, this ability raises significant concerns related to

privacy, security, material authenticity issues, copyright and other important issues. Therefore, is

it is important for organizations to be transparent in how data is managed and the risk factors involved

to build trust when we take advantage of the technology" said CelcomDigi's Chief Executive Officer, Datuk Idham Nawawi.

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