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The issue of problematic applications is not over yet, and now there are also recent reports involving Sonos laying off around 100 employees. The company confirmed with Techcrunch, the decision was made to build a strong long-term investment strategy in line with their goal to set the service better.
In addition, continuous improvement of the application and customer satisfaction remain a priority. In fact they promised to do something better. Sonos at the same time is also confident that the layoffs will not affect their ability to fulfill the promise.
All the laid off workers will also be given the necessary support but no detailed explanation has been given. Not to be outdone, Sonos is in the process of closing several customer support centers including one in Amsterdam by the end of 2024.
Sharing the latest developments regarding ongoing issues with the mobile app, Sonos has identified the main bugs that lead to the issues. Next is currently in the process of fixing and improving to ensure the best user experience.
A review of Sonos' new app has had problems, causing dissatisfaction among users. Following that, Sonos has apologized for the inconvenience caused by the app's failure to function properly.