The era of having to queue up early in the morning to take a number at the Urban Transformation Center (UTC) will end soon. In the presentation of Budget 2025 just now, the Prime Minister announced that a queue management system will be introduced at all UTCs allowing people to take numbers online before going to the location.
There is no information on the earliest UTC locations that will use this management system and the timeline for when it will be introduced. For sure it is a feature that has been requested by the public because it is not possible to enter we still have to queue for a number like in the pre-internet era. At the same time the government will build another new UTC in Seberang Perai, Penang.
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NEWS & FACT