The GoPayz app will end operations on March 31, 2025. The official GoPayz website issued this announcement in a surprise move, with users advised to complete all necessary transactions in their GoPayz accounts. This includes withdrawing balances and closing e-wallet accounts immediately.
Users can request account closure and return the remaining balance to their respective bank accounts. In addition, they can choose any method either through the GoPayz app or the service request form based on their respective comfort for the purpose. This process will also cancel any existing prepaid cards.
Statements can then be downloaded via the GoPayz app or registered email. However, users can only download statements for the last 6 months through the app. In the meantime, GoPointz must also be used before the date because all GoPointz that are not redeemed will automatically be canceled after March 31, 2025.